“The ART reporting system is a beneficial tool which has significantly improved the speed and ease of analysing retail performance. The support team are friendly, efficient and always willing to assist in moulding the system to our needs.” – Simon Stone, Springfields Outlet Shopping
"The service that ART have provided over the last year and a half has been excellent. Their support staff and development team are skilled, flexible and highly committed. They understand our business needs and continue to deliver a system that has quickly become an important tool in all McArthurGlen centres.
"The solution provided to us by ART combines excellent business reporting and performance monitoring together with communication and security features. By making use of this new technology our business now has access to critical information in real time from across our entire portfolio, allowing us to maximise profits, reduce time and costs of communications and quickly alert us to any potential problems.
"We would recommend ART to anybody thinking of using their software and services." – Adam Brown, McArthurGlen
“The web-based system has proven to be hugely powerful to all users with the flexibility to log on anywhere to view and input data. The major benefits lie around the information that we can give back to our tenants and shareholders. We are now able to quickly provide much more detailed and valuable information on a centre-by-centre basis. Within two or three clicks the tenants, admin staff, head office and investors are able to monitor many aspects of each centre’s performance, Europe-wide. The process is much simpler now for both the administrator and the tenants and time isn’t wasted. This definitely gives McArthurGlen a competitive advantage”. - Hubs Bakshi, McArthurGlen
“It is a fantastic communication tool for store managers and allows the electronic storage of important documentation.” - Area Manager, Kurt Muller
“we can see how our competitors are doing on a weekly basis regarding rankings and footfall, I also like the fact that we can advertise internally by using the notice board and messaging services.” – Manager, Bags Etc.
“We have found the new system easy to use and easy to navigate round. The information that is in the system is useful and helps with our reporting process to head office.” – Manager, Ted Baker
